What to Expect As An Agent
 

• Assisting customers with product questions

• Placing new orders

• Handling existing orders: returns/ replacements

• Provide store specific support

• Contacting vendors for shipping information

Capabilities of Top Performing Agents for this Program
 

• Displays patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations

• Provides knowledgeable, friendly and eloquent customer service

• Experience working with users to identify the best solution        

 

 

Equipment Requirements

PC Requirements:
Dual-core 2.8 GHz or better or Intel " i " class or AMD Phenom X2
class or better.
64 GB total Hard Drive or higher. 
4 GB of RAM or better
USB VoIP Headset.
Windows 7, 8, 8.1 or Windows 10
Hard-wired connection (no wireless) Minimum 10 Mbps download / Minimum 3 Mbps upload

MAC Requirements:
Macs must have an Ethernet port
Mac Book Air and Mac USB-C ports will not be supported
Boot Camp and a licensed version of Windows (Windows 7, 8, 8.1 or 10) MUST be installed.

**Please note that Arise Technical Support WILL NOT be able to provide assistance with the installation of Boot Camp and/or Windows or any questions related to it.**

64 GB total Hard Drive or higher. 
4 GB of RAM or better
Hard-wired connection (no wireless) Minimum 10 Mbps download / Minimum 3 Mbps upload
 

**Any other equipment needed will be advised of upon enrollment**

 

Available Hours

 

Sunday – Saturday 6:00 AM – 12:00 AM EST 

Client requests agents service 20 hours per week, 5 hours Sat and/or Sun

 

 

Starting Pay: $12.50 per hour